News

How to Clean a Badge
Wash Occasionally with a Mild Soap   It takes very little time and effort to care for your badge. To preserve the beauty and luster of your badge wash it occasionally with a mild soap and warm water. Then, dry with a clean, soft cloth. It is imperative, that under no circumstances, should you scrub your badge with a brush or use an abrasive polish or cleaner which will remove the protective coating of lacquer and result in a dull, tarnished badge. Read more...
How do I care for my badge?
Wash Occasionally with a Mild Soap It takes very little time and effort to care for a badge. To preserve the beauty and luster of your badge wash it occasionally with a mild soap and warm water. Then, dry with a clean, soft cloth. It is imperative, that under no circumstances, should you scrub a badge with a brush or use an abrasive polish or cleaner which will remove the protective coating of lacquer and result in a dull, tarnished badge. Read more...
What is "Badge Back"?
Shell Back: This is a standard backing for most badges.  Its is the lightest weight, and is recommended for pin back attachments. Solid Back: This is an optional backing, and is recommended for wallet clip attachments. This is not available for all badges, and will show up as an option if available. Read more...
Font Types
The most common font is BLOCK and is used in 90% of the badges in the USA.  Please see the image below for examples of BLOCK and ROMAN fonts: Read more...
Attachments
Pin & Safety: This is the most common attachment, and is required if you will be wearing it on a shirt.  You can also use this attachment for all leather as well. Wallet Clip: This is a good attachment choice is if your badge will be used exclusive in leather.  We do recommend a flat DAP badge as well. No Attachment:  This is usually selected for badges glued in leather, and for mounting on shadow boxes and plaques Read more...
Smith & Warren Finishes
Nickel Electroplate  The most economical silver tone finish, a hard layer of nickel electroplate provides a high degree of durability without a high price, but may lose some luster with age.   Rhodium Electroplate is a bright and brilliant silver tone finish that will not tarnish; a great combination of shine and durability. Gold ElectroplatePlate is a pure 24K gold electroplated finish applied over a nickel base providing a gold finish that is tarnish-resistant, but may show some wear over time. Sil-Ray™ is a heavy silver tone with electroplated layers combined... Read more...
Blackinton Finishes
Nickel Plate is a hot nickel solution applied by the electroplating process to the polished base metal of a badge. It is silver in color and has a fair degree of hardness. Nickel plate will sometimes lose some of its luster with age.   Rhodium Plate, an element within the platinum metal group, is a precious metal that is applied by the electroplating process over a bright nickel base. Rhodium can be distinguished by its brilliant white finish and is tarnish resistant. It will not discolor or peel from the surface... Read more...
My father was a police officer, and we are putting a shadow box together, can I buy a badge from his department?
Buying any full size badge that makes reference to a police office, sheriff, trooper, constable, court officer, and others require proof of employment.  We usually like to have a copy of your parents law enforcement credentials.  You will need to provide some type of proof of your parents employment to order a duplicate badge.  Many times if you visit the department they worked for, you can obtain a letter of authorization to purchase a badge. Read more...
We are a legitimate movie house, can you provide us badges for our production?
Yes we can.  We have done many badges over the years for many reputable production companies, and TV studios.  We do need to verify who you are, and many times we engrave "prop use only" on the back of the badges.  So feel free to call us to discuss your prop needs. Read more...
What badges do not require any identification?
Here at EPoliceSupply.Com, Inc. we have a responsibility to only sell Law Enforcement badges to authorized individuals and organizations. We take that responsibility very seriously and do require identification before we can process certain orders. Please review the information below.  The list below is badges we have deemed to not need any identification to purchase.   ALL HR218 Badges Asset Protection/Security/Loss Prevention Bail Enforcement & Fugitive Recovery Building Inspector Civil Defense Code Enforcement Concealed Weapon Permits Coroner Crossing Guard Dispatcher Emergency Management EMT & EMS Fugitive Recovery Private Investigator Search... Read more...
I need warranty work done on my Smith & Warren badge, what do I do?
Your Smith & Warren badge is warrantied for life.  Please send your badge back via some trackable way and describe your issue in detail.  Make sure to include your return shipping address.  You will see the repair form below for information you should include.Smith & WarrenAttn: Warranty & Repairs127 Oakley AveWhite Plains, NY 10601 Read more...
Can our Agency get a custom Smith & Warren Center Seal?
A custom designed center seal by EPoliceSupply is a great way to enhance the design and security of your badge. Whether you want to highlight a local landmark, showcase your official seal or promote a distinctive logo, our in-house design team can create a truly unique center seal for your badge. Custom center seals can be made for your department, agency, or company. There is a one time setup charge for the seal if you buy less than 25 badges on your initial order. If you purchase 25 or more... Read more...
What is the difference between "In Stock", "Semi-Stock", "Catalog", and "Custom" Badges?
In Stock Badges: In stock badges are pre-made in volume.  These badges are "what you see is what you get", you can't make any changes to any lettering or center seals.  Most "In-Stock" badges come in silver and gold only.  These badges generally ship the same day. Semi-Stock Badges: These badges are exclusive to EPoliceSupply and are pre-made so you can't change the lettering. We allow you to choose from over 100 center seals, and many models have a selection of finishes to choose from as well.  We have taken the in-stock... Read more...
What are the catalog badge "Attachments"?
Pin & Safety: This is the most common attachment, and is required if you will be wearing it on a shirt.  You can also use this attachment for all leather as well. \nWallet Clip: This is a good attachment choice is if your badge will be used exclusive in leather.  We do recommend a flat DAP badge as well. \nNo Attachment:  This is usually selected for badges glued in leather, and for mounting on shadow boxes and plaques \n Read more...
Can our department make "Custom Design Badges"?
EPoliceSupply offers full custom designs for a one-of-a-kind badge that your agency or department can wear with Pride. Our in-house art department can take your ideas from concept to reality and provide a truly unique design just for you. EPoliceSupply.Com provides presentation artwork for approval. We work with you to refine the design for your approval. Below are some additional details as well as a gallery of some of the previous custom designs Smith & Warren has created. Read more...
What is your Shipping Policy?
Delivery Options for the United States   UPS is our preferred shipping provider and will be used whenever possible.  USPS Priority Mail will also be used when UPS is not available, such as PO Boxes, APO/FPO, and any other address UPS is unable to verify.  Shipping rates are based upon the shipping provider's standard rates.  We do not charge a handling fee.  We do reserve the right to ship small items low cost item via USPS First Class or Priority Mail when ordering small items along with custom products that... Read more...
I love your Federal Officer Badge can I get one that says......
Our in stock badges are very unique and exclusive to EPoliceSupply, as you can choose the seal and in many cases the badge finish.  These badges are pre-made with the lettering, and therefore can't be changed or modified, unless provided for on the ordering page.  We are starting to develop in stock models that allow for selection of titles as well. If your agency or organization likes our badge styles, and would like to purchase these models custom, we can design them for your agency.  We do require a minimum... Read more...
Do you make joke, halloween, and other "over the edge" badges?
We have made many "over the edge" badges over the years. Maybe you remember the commercial that had "Fashion Police" in it. We have had many people order many versions of this badge So yes, we will make joke badges, but make sure it's clear it is a joke, and do not make reference to any city, town, state, or agency. It's impossible to describe in detail what we will accept, so feel free to email us at support@epolicesupply.com and ask in advance if your idea will be OK. Read more...
How can I get you my credentials?
We have several ways you can transmit your credentials. Remember you only need to do this on the first order.   Fax to (617) 769-0700 Text your ID to 617-471-0000 email to support@epolicesupply.com Mail a copy to: EPoliceSupply 766 Falmouth Rd, Suite B10, Mashpee, MA 02649 Read more...
Are there any other special circumstances you will sell LE badges to non LE?
There have been many circumstances we have made badges for legitimate reasons.  Book covers, magazine articles, broadway plays, TV commercials, and many other reasons. Please keep in mind that badges in plays can be just a general security badges.  People in the audiance will not be able read the lettering on the badge.... We will make badges for non existant agencies, cities, and towns. We will be flexible in working with any legitimate organzation to help you obtain the props necessary. Read more...
Do I have to provide LEO credentials to purchase an HR218 badge?
No, we do not require any credentials to purchase any HR218 badges. Read more...
My order was cancelled, was my credit card charged?
When you place an order on our site, we only put a "HOLD" on your card for the amount of your order. When we accept and process your order then we officially charge your card. If we cancel your order, then the "HOLD" will disappear in 7 days. If you use a debit card, the same thing happens, we only "HOLD" your funds, and your funds will be released in 7 days if we do not process your order. Many times customers "think" we charged your card when in fact... Read more...
My order was cancelled, and I paid by Paypal, Will I get a refund?
When purchasing using PayPal, it creates a bit of a challenge. We do collect the funds the day the order is placed. We do put some orders on "HOLD" waiting for credentials. When we cancel an order we do have to manually issue a Paypal refund. We do try an remember to issue refunds, but we are only human, so if we did not issue you a refund, just email or call. Read more...
My agency would like to buy products using a Purchase Order, how do we do that?
We do accept Purchase Orders from any government agency. You can place your order online, then when checking out select PURCHASE ORDER, and indicate the number. If you don't know the number or don't use purchase orders, just enter (WILL OBTAIN or TO FOLLOW). We will follow up with you later. Once you complete the check out process, please fax your department's purchase order to 617-769-0700 or email to support@epolicesupply.com We can establish an "open account" with your department. It's a pre-arranged agreement that you place an order on our... Read more...
Can I return my custom badge or leather?
If your custom badge, custom leather, or any custom product is made exactly as you ordered, then it is NOT returnable. If there were any mistakes made by any of our manufacturers, we will gladly remake the products at no charge to you. Read more...
Refund Policy
REFUND POLICY   In the unlikely event that we send you a product that is not as you ordered, we will replace it free of charge, including shipping costs. We will accept returns for credit on new un-used items that are not custom made, in stock items.  We do not accept returns on any items that have been custom made. This includes but is not limited to Wallets and Cases with badge cuts, Custom Patches, Custom Badges, Family Badges, Custom Seals & Insignia, and In Stock Badges we apply seals to. In... Read more...
I need a "Quote" so I can get approval from my department what do I do?
We have developed an easy way for most agencies and departments to obtain a pre sales quote so you can obtain an official purchase order or get approval for using a government credit card STEP 1Place all your products in the shopping cart like you normally would for a regular internet sale. STEP 2Proceed to checkout and enter all your customer information. STEP 3When choosing method of payment, choose PURCHASE ORDER. Enter FOR QUOTE. This will allow you to receive an email with all the product description, pricing, delivery information,... Read more...
What are your websites terms and conditions
Acceptance of TermsEPoliceSupply.Com reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. EPoliceSupply.Com reserves the right to update these Terms and Conditions at any time without notice to you.Place of SaleOrders become valid, and the sale shall be deemed made in Mashpee, Barnstable County, Massachusetts, subject to the terms set forth herein, when accepted by EPoliceSupply.Com. All sales are subject to the laws of the Commonwealth of Massachusetts, and the United States Government and other relevant foreign laws.... Read more...
What is your privacy policy?
Information Collection & Privacy PolicyPersonal InformationEPoliceSupply.Com collects personal information you give us when you visit our site; contact EPoliceSupply.Com by mail, phone or e-mail; fill out requests for information through our advertisements and promotions; and/or request our e-mail newsletters. We collect only personally identifiable information that you provide to us such as: name, address, phone number, e-mail address and for orders, shipping and billing information (e.g., credit card number and expiration date), and any information you may volunteer, such as survey information. Non-Personal InformationWe may also collect and record non-personal... Read more...
Does EPoliceSupply.Com share my information with others?
Because we work with Federal, State, County and local law enforcement we take great pride in keeping your information secure and safe. We will never share any of your personal data or information with anyone else.   WE DO NOT SELL OR RENT YOUR NAME TO ANYONE PERIOD!! WE DO NOT ADD YOUR EMAIL ADDRESS TO OUR EMAIL LIST, YOU MUST DO THIS ON YOUR OWN IF YOU WISH TO BE INCLUDED Read more...
Do "Family Badges" require law enforcement credentials?
Due to the small size of the family badges, we DO NOT require law enforcement credentials to purchase any family badge.   We recognize these badges due to the size do not allow someone to represent themselves as law enforcement officers. Although we do not require identification, we encourage you to send them anyway, so any future orders will go through automatically without delay. Read more...
What badge orders require official identification?
Here at EPoliceSupply.Com, Inc. we have a responsibility to only sell Law Enforcement badges to authorized individuals and agencies. We take that responsibility very seriously and do require identification before we can process certain orders. Please review the information below. WE DO NOT REQUIRE IDENTIFICATION FOR FAMILY BADGES, KEY CHAIN BADGES, AND THE HR-218 BADGES. The list below is only a general list and guideline. Army Air Force Coast Guard Constable Corrections Officer Federal Agencies Highway Patrol Judge Juvenile Detention Marshal Military Police Park Ranger Peace Officer Police & Aux.... Read more...